faq

Frequently Asked Questions

Find answers to common questions about granite, quartz, and stone countertops.

What’s the difference between granite and quartz countertops?

Granite is a natural stone formed over millions of years, featuring unique veining patterns and natural variations. Quartz countertops are engineered from natural quartz crystals combined with resins, offering consistent colors and patterns with enhanced durability. Granite offers natural beauty and unique characteristics, while quartz provides superior stain resistance and lower maintenance requirements. Both are excellent choices—it depends on your aesthetic preferences and lifestyle needs.

How do I care for my granite countertops?

Granite countertops require regular sealing and proper cleaning techniques to maintain their beauty. Use pH-neutral cleaners designed for stone, avoid acidic products like lemon or vinegar, and blot spills immediately rather than wiping. Avoid placing hot pans directly on the surface, and use cutting boards for food preparation. You can verify these care instructions and learn more detailed maintenance guidance at Use Natural Stone, which provides comprehensive care resources from stone care professionals.

How often should I seal my granite countertops?

Most granite countertops should be sealed every 1-3 years, depending on the specific type of granite and your usage patterns. Some dense granites may require less frequent sealing, while lighter colored or more porous stones benefit from annual sealing. We recommend performing a simple water droplet test—if water beads up, the seal is still effective. If water is absorbed, it’s time to reseal. We provide sealing recommendations during installation and can assist with professional resealing services.

Can you create custom edge profiles?

Absolutely. We offer a wide range of edge profiles to complement your design style and kitchen aesthetic. Popular options include straight edges for modern designs, beveled edges for classic elegance, bullnose for safety and comfort, ogee edges for traditional kitchens, and waterfall edges for premium island installations. During your design consultation, we’ll show you samples of different edge options to help you select the perfect finish for your countertops.

What’s included in your installation service?

Our professional installation includes template creation, precision fabrication, delivery, expert installation with proper support and sealing, and thorough cleanup of your workspace. We handle all measurements, sink cutouts, faucet holes, and edge work. Our installation team takes care to protect your home and existing surfaces. We provide care instructions and recommendations for maintaining your new countertops.

Can you work with existing kitchen layouts?

Yes, we specialize in custom fabrication to fit existing kitchen configurations. Whether you’re upgrading countertops, adding an island, or creating a complete kitchen transformation, we work with your existing cabinets and layout. Our team takes precise measurements and handles all custom cuts, angles, and design elements to ensure perfect fit and function.

Are quartz countertops really maintenance-free?

Quartz countertops are significantly lower maintenance than natural stone, but they’re not completely maintenance-free. They don’t require sealing, which is a major advantage. However, we still recommend cleaning spills promptly, using mild cleaners, and avoiding excessive heat from hot pans. Quartz is highly resistant to staining and scratching, making it an excellent choice for busy kitchens and families.

How long does the fabrication and installation process take?

The timeline typically involves an initial consultation and measurement, 7-14 days for fabrication (depending on complexity and material selection), and installation 1-2 days after fabrication completion. We’ll provide you with a detailed schedule and keep you informed throughout the process. Rush services may be available for additional cost.

Didn’t find your answer?

Contact us directly with any other questions about our services and materials.

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